A. A smart meter is an electronic meter that can record more regular and more accurate electricity consumption information and has two-way remote communication capability.
A. If your retailer informs you that they intend to install a smart meter at your premises and you have concerns, contact your retailer.
In contracts with consumers, retailers almost always reserve the right to replace meters at their discretion. This means that refusal to allow the installation of a smart meter may be a breach of your electricity contract. You may be able to switch to a retailer that is not using smart meters or has less-restrictive contract terms.
A. The rollout of smart meters is currently at no extra cost to consumers unless additional work is required, for example, if work is needed at your meter box or switchboard to make it safe.
For more information on smart meters click here.